{"id":2109,"date":"2026-08-21T15:16:10","date_gmt":"2026-08-21T15:16:10","guid":{"rendered":"https:\/\/volanarackiralama.com\/?page_id=2109"},"modified":"2026-08-21T15:16:10","modified_gmt":"2026-08-21T15:16:10","slug":"iptal-ve-iade-politikasi","status":"publish","type":"page","link":"https:\/\/volanarackiralama.com\/?page_id=2109","title":{"rendered":"\u0130ptal ve \u0130ade Politikas\u0131"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">A\u015fa\u011f\u0131daki ko\u015fullar, sitemiz \u00fczerinden ya da telefon\/WhatsApp yoluyla olu\u015fturulan rezervasyonlar i\u00e7in ge\u00e7erlidir. Kiralama s\u00f6zle\u015fmesinde farkl\u0131 bir h\u00fck\u00fcm varsa s\u00f6zle\u015fme h\u00fckm\u00fc uygulan\u0131r.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Rezervasyon iptali<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n\n<li>Al\u0131\u015f saatinden 48 saat \u00f6ncesine kadar yap\u0131lan iptallerde herhangi bir \u00fccret al\u0131nmaz; \u00f6n \u00f6deme yap\u0131ld\u0131ysa tamam\u0131 iade edilir.<\/li>\n\n\n<li>Al\u0131\u015f saatine 48 saatten az kala yap\u0131lan iptallerde [ORAN VEYA TUTAR] tutar\u0131nda iptal bedeli uygulan\u0131r.<\/li>\n\n\n<li>Bildirimsiz gelinmemesi (no-show) h\u00e2linde bir g\u00fcnl\u00fck kiralama bedeli tahsil edilir.<\/li>\n\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">Erken teslim<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Arac\u0131n s\u00f6zle\u015fmede yazan tarihten \u00f6nce teslim edilmesi h\u00e2linde kullan\u0131lmayan g\u00fcnler i\u00e7in iade yap\u0131lmaz; ancak kiralama s\u00fcresi 7 g\u00fcn\u00fc a\u015fan s\u00f6zle\u015fmelerde kalan g\u00fcnler [KO\u015eUL] \u015fart\u0131yla hesaplan\u0131r. Erken teslim, uygulanan kampanyal\u0131 fiyat\u0131n ko\u015fullar\u0131n\u0131 ortadan kald\u0131rabilir; bu durumda g\u00fcncel liste fiyat\u0131 \u00fczerinden yeniden hesaplama yap\u0131l\u0131r.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Ge\u00e7 teslim<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Teslim saatini 1 saate kadar a\u015fan gecikmelerde ek \u00fccret al\u0131nmaz. 1 saati a\u015fan gecikmelerde tam bir g\u00fcnl\u00fck kiralama bedeli tahakkuk eder. Arac\u0131n haber verilmeksizin 24 saatten uzun s\u00fcre iade edilmemesi h\u00e2linde yasal s\u00fcre\u00e7 ba\u015flat\u0131l\u0131r.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Depozito iadesi<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Depozito, kiralama ba\u015flang\u0131c\u0131nda kredi kart\u0131n\u0131zda bloke edilir; tahsilat yap\u0131lmaz. Ara\u00e7 teslim edildikten sonra hasar, yak\u0131t ve trafik cezas\u0131 kontrol\u00fc tamamland\u0131\u011f\u0131nda bloke \u00e7\u00f6z\u00fcl\u00fcr. Bankan\u0131za ba\u011fl\u0131 olarak tutar\u0131n hesab\u0131n\u0131za yans\u0131mas\u0131 3 ila 14 i\u015f g\u00fcn\u00fc s\u00fcrebilir. Hasar veya ceza tespit edilirse ilgili tutar, belgelendirilerek depozitodan mahsup edilir ve taraf\u0131n\u0131za yaz\u0131l\u0131 olarak bildirilir.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Cayma hakk\u0131<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Mesafeli S\u00f6zle\u015fmeler Y\u00f6netmeli\u011fi\u2019nin 15. maddesi uyar\u0131nca, belirli bir tarihte yap\u0131lmas\u0131 gereken ara\u00e7 kiralama hizmetlerinde cayma hakk\u0131 bulunmamaktad\u0131r. Buna ra\u011fmen yukar\u0131daki \u00fccretsiz iptal s\u00fcresi taraf\u0131m\u0131zca m\u00fc\u015fteri lehine uygulanmaktad\u0131r.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Ba\u015fvuru<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">\u0130ptal ve iade talepleriniz i\u00e7in rezervasyon numaran\u0131zla birlikte rezervasyon@ornek.com adresine yazabilir ya da 0850 000 00 00 numaras\u0131n\u0131 arayabilirsiniz. Talepler en ge\u00e7 iki i\u015f g\u00fcn\u00fc i\u00e7inde yan\u0131tlan\u0131r.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Uyu\u015fmazl\u0131k<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Uyu\u015fmazl\u0131k h\u00e2linde, parasal s\u0131n\u0131rlara g\u00f6re \u0130l\/\u0130l\u00e7e T\u00fcketici Hakem Heyetlerine veya T\u00fcketici Mahkemelerine ba\u015fvurabilirsiniz.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Rezervasyon iptali, erken teslim ve depozito iadesi ko\u015fullar\u0131.<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":5,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-2109","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/volanarackiralama.com\/index.php?rest_route=\/wp\/v2\/pages\/2109","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/volanarackiralama.com\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/volanarackiralama.com\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/volanarackiralama.com\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/volanarackiralama.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=2109"}],"version-history":[{"count":0,"href":"https:\/\/volanarackiralama.com\/index.php?rest_route=\/wp\/v2\/pages\/2109\/revisions"}],"wp:attachment":[{"href":"https:\/\/volanarackiralama.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=2109"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}